Application Design - User flow, Card sorting 2 & Site map
Khansa Raudlatus Syahiidah / 0374511
Application Design / Bachelor of Design (Honours) in Creative Media
Task 2 : User flow, Card sorting 2 & Site map
Table of Contents:
1. Lecture
2. Introduction
3. User research slide
4. Reflection
1. LECTURE
What is site map ?
A footprint showing how each page relate to
the web/app’s hierarchy. It guides the user's attention and organizes
content meaningfully.
- Visual representation of site / app content organization.
- Hierarchy of nodes (boxes) representing pages or content.
- Arrows or lines indicate relationships between web pages/ app interface.
- With card sorting insights, you can create a logical and intuitive organization for your content in site map
What is user flow ?
The user’s path to finish a specific
purpose. It includes each step, from the starting point to the
endpoint.
- Visualization tool: User flows are visual representations of all interactions a user has on your site/App. • Purpose: To design efficient task completion
- Focuses on tasks: User flows concentrate on the specific actions users take within a product to accomplish something.
- Multiple paths: There can be multiple branches in a user flow, depending on the choices a user makes at different points.
- Benefits: User flows help designers understand how users interact with a product, identify potential issues, and optimize the user experience for better usability and efficiency.
Interactivity & Decision Points
User journey map:
Scope: Encompasses the entire experience of the user from
start to end. Bird’s eye perspective of the user or customer
interactions with your organization from beginning to end.
Focus: User's emotions and thoughts throughout the entire
experience. Visual representation of your customers’ whole experience .
Components: Captures emotional states, motivations, and
experiences that influence the user's actions. Includes external factors
and touchpoints outside the site, such as initial awareness and
post-purchase reflections.
Coverage: Includes experiences both outside and within the
site. Multiple user interactions, complex and intricate.
User flow chart:
Scope: Visual representation of all interactions a user has on your
site/App. Micro-level and displays the individual steps consumers
take to achieve the intended goal.
Focus: Actions and pages users explore from entry to exit. User’s
interaction with software at a particular point in a bigger journey.
It covers steps, sequences, interactions.
Components: Includes logical and computational conditions. Details every step a
user takes on the site, such as clicks, form submissions, and
navigation paths. Outlines decision points and possible user actions
at each step.
Coverage: Limited to the interactions within the site/app. Single user
interaction, linear and structured.
2. INTRODUCTION
3. USER RESEARCH SLIDE
After all the user research done, it was easier for us to identify
which is important and which isn't necessarily needed. This give us a
clear understanding on what to focus and improve on when creating an
app, especially to satisfy users expectation. Through all the journey
and flow mapping, I was able to pin point which parts on a user step
could be improve to enhance their overall experience. Therefore,
through this research, it allows researcher to better imagine /
picture on how they want the app to look like, and how it could affect
positively to users.
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